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REGISTERED NUMBER: 09463575 (England and Wales)















Report of the Director and

Audited Financial Statements for the Year Ended 31 December 2019

for

Fivepals UK Limited

Previously known as
GoConcierge.net (UK) Limited

Fivepals UK Limited (Registered number: 09463575)
previously known as GoConcierge.net (UK) Limited






Contents of the Financial Statements
for the Year Ended 31 December 2019




Page

Company Information 1

Report of the Director 2

Report of the Independent Auditors 3

Income Statement 6

Other Comprehensive Income 7

Balance Sheet 8

Statement of Changes in Equity 9

Notes to the Financial Statements 10


Fivepals UK Limited
previously known as GoConcierge.net (UK) Limited

Company Information
for the Year Ended 31 December 2019







DIRECTOR: J Effron



SECRETARY: P R Sandringham



REGISTERED OFFICE: The Old Courtyard
11 Lower Cookham Road
Maidenhead
Berkshire
SL6 8JN



REGISTERED NUMBER: 09463575 (England and Wales)



SENIOR STATUTORY AUDITOR: PAUL LAIRD



AUDITORS: Wilkins Kennedy Audit Services
The Mill House
Boundary Road
Loudwater
High Wycombe
Buckinghamshire
HP10 9QN

Fivepals UK Limited (Registered number: 09463575)
previously known as GoConcierge.net (UK) Limited

Report of the Director
for the Year Ended 31 December 2019

The director presents his report with the financial statements of the company for the year ended 31 December 2019.

CHANGE OF NAME
The company passed a special resolution on 10 December 2019 changing its name from GoConcierge.net (UK) Limited
to Fivepals UK Limited.

PRINCIPAL ACTIVITY
The principal activity of the company in the year under review was that of web-based task-tracking and concierge
services to hotel chains and their guests.

DIRECTOR
J Effron held office during the whole of the period from 1 January 2019 to the date of this report.

STATEMENT OF DIRECTOR'S RESPONSIBILITIES
The director is responsible for preparing the Report of the Director and the financial statements in accordance with
applicable law and regulations.

Company law requires the director to prepare financial statements for each financial year. Under that law the director
has elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting
Practice (United Kingdom Accounting Standards and applicable law). Under company law the director must not approve
the financial statements unless he is satisfied that they give a true and fair view of the state of affairs of the company and
of the profit or loss of the company for that period. In preparing these financial statements, the director is required to:

- select suitable accounting policies and then apply them consistently;
- make judgements and accounting estimates that are reasonable and prudent;
- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will
continue in business.

The director is responsible for keeping adequate accounting records that are sufficient to show and explain the
company's transactions and disclose with reasonable accuracy at any time the financial position of the company and
enable him to ensure that the financial statements comply with the Companies Act 2006. He is also responsible for
safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud
and other irregularities.

STATEMENT AS TO DISCLOSURE OF INFORMATION TO AUDITORS
So far as the director is aware, there is no relevant audit information (as defined by Section 418 of the Companies Act
2006) of which the company's auditors are unaware, and he has taken all the steps that he ought to have taken as a
director in order to make himself aware of any relevant audit information and to establish that the company's auditors are
aware of that information.

AUDITORS
The auditors, Wilkins Kennedy Audit Services, will be proposed for re-appointment at the forthcoming Annual General
Meeting.

This report has been prepared in accordance with the provisions of Part 15 of the Companies Act 2006 relating to small
companies.

ON BEHALF OF THE BOARD:





P R Sandringham - Secretary


24 July 2020

Report of the Independent Auditors to the Members of
Fivepals UK Limited
previously known as GoConcierge.net (UK) Limited

Qualified opinion

We have audited the financial statements of Fivepals UK Limited (the 'company') for the year ended 31 December 2019
which comprise the Income Statement, Other Comprehensive Income, Balance Sheet, Statement of Changes in Equity
and Notes to the Financial Statements, including a summary of significant accounting policies. The financial reporting
framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards,
including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of
Ireland' (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements, except for the incomplete disclosure of the information referred to in the basis
for qualified opinion section of our report:

- give a true and fair view of the state of the company's affairs as at 31 December 2019 and of its loss for the year then
ended;
- have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
- have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for qualified opinion
As discussed in Note 1, the company has net liabilities of £241,162 as at 31 December 2019 and relies on the immediate
and ultimate controlling parent companies for financial support to be considered a going concern. We were unable to
obtain sufficient and appropriate audit evidence of the ultimate controlling parent's intention to provide the necessary
financial support to the company. This situation indicates that a material uncertainty exists that may cast significant
doubt on the company's ability to continue as a going concern. The financial statements do not adequately disclose this
matter.

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law.
Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the
financial statements section of our report. We are independent of the company in accordance with the ethical
requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard,
and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit
evidence we have obtained is sufficient and appropriate to provide a basis for our qualified opinion.

Material uncertainty related to going concern
We draw attention to note 1 in the financial statements, which indicates that the company has net liabilities of £241,162
as at 31 December and relies on the immediate and ultimate controlling parent companies for financial support to be
considered a going concern. The financial statements indicate that the company incurred a loss of £8,161 during the
year ended 31 December 2019 (2018: loss £203,436) and, as at that date, the company's current liabilities exceeded its
total assets by £241,162 (2018: net liabilities £233,001). As stated under the basis for qualified opinion above, these
conditions, along with the other matters as set forth above indicate that a material uncertainty exists that may cast
significant doubt on the company's ability to continue as a going concern. Our opinion has been modified in respect of
this matter.

Other information
The director is responsible for the other information. The other information comprises the information in the Report of
the Director, but does not include the financial statements and our Report of the Auditors thereon.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise
explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing
so, consider whether the other information is materially inconsistent with the financial statements or our knowledge
obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or
apparent material misstatements, we are required to determine whether there is a material misstatement in the financial
statements or a material misstatement of the other information. If, based on the work we have performed, we conclude
that there is a material misstatement of this other information, we are required to report that fact. We have nothing to
report in this regard.

Report of the Independent Auditors to the Members of
Fivepals UK Limited
previously known as GoConcierge.net (UK) Limited


Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
- the information given in the Report of the Director for the financial year for which the financial statements are
prepared is consistent with the financial statements; and
- the Report of the Director has been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception
In the light of the knowledge and understanding of the company and its environment obtained in the course of the audit,
we have not identified material misstatements in the Report of the Director.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you
if, in our opinion:
- adequate accounting records have not been kept, or returns adequate for our audit have not been received from
branches not visited by us; or
- the financial statements are not in agreement with the accounting records and returns; or
- certain disclosures of director's remuneration specified by law are not made; or
- we have not received all the information and explanations we require for our audit; or
- the director was not entitled to take advantage of the small companies' exemption from the requirement to prepare a
Strategic Report or in preparing the Report of the Director.

Responsibilities of director
As explained more fully in the Statement of Director's Responsibilities set out on page two, the director is responsible
for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such
internal control as the director determines necessary to enable the preparation of financial statements that are free from
material misstatement, whether due to fraud or error.

In preparing the financial statements, the director is responsible for assessing the company's ability to continue as a
going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of
accounting unless the director either intends to liquidate the company or to cease operations, or has no realistic
alternative but to do so.

Auditors' responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from
material misstatement, whether due to fraud or error, and to issue a Report of the Auditors that includes our opinion.
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs
(UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are
considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic
decisions of users taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting
Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Auditors.

Report of the Independent Auditors to the Members of
Fivepals UK Limited
previously known as GoConcierge.net (UK) Limited


Use of our report
This report is made solely to the company's members, as a body, in accordance with Chapter 3 of Part 16 of the
Companies Act 2006. Our audit work has been undertaken so that we might state to the company's members those
matters we are required to state to them in a Report of the Auditors and for no other purpose. To the fullest extent
permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's
members as a body, for our audit work, for this report, or for the opinions we have formed.




PAUL LAIRD (Senior Statutory Auditor)
for and on behalf of Wilkins Kennedy Audit Services
The Mill House
Boundary Road
Loudwater
High Wycombe
Buckinghamshire
HP10 9QN

30 July 2020

Fivepals UK Limited (Registered number: 09463575)
previously known as GoConcierge.net (UK) Limited

Income Statement
for the Year Ended 31 December 2019

31.12.19 31.12.18
Notes £    £   

TURNOVER 303,175 -

Administrative expenses 311,336 203,436
OPERATING LOSS and
LOSS BEFORE TAXATION (8,161 ) (203,436 )

Tax on loss 7 - -
LOSS FOR THE FINANCIAL YEAR (8,161 ) (203,436 )

Fivepals UK Limited (Registered number: 09463575)
previously known as GoConcierge.net (UK) Limited

Other Comprehensive Income
for the Year Ended 31 December 2019

31.12.19 31.12.18
Notes £    £   

LOSS FOR THE YEAR (8,161 ) (203,436 )


OTHER COMPREHENSIVE INCOME - -
TOTAL COMPREHENSIVE INCOME
FOR THE YEAR

(8,161

)
Prior year adjustment 140,443
TOTAL COMPREHENSIVE INCOME
SINCE LAST ANNUAL REPORT

(62,993

)

Fivepals UK Limited (Registered number: 09463575)
previously known as GoConcierge.net (UK) Limited

Balance Sheet
31 December 2019

31.12.19 31.12.18
Notes £    £   
CURRENT ASSETS
Debtors 8 19,194 141
Cash in hand 6,722 28,392
25,916 28,533
CREDITORS
Amounts falling due within one year 9 267,078 261,534
NET CURRENT LIABILITIES (241,162 ) (233,001 )
TOTAL ASSETS LESS CURRENT
LIABILITIES

(241,162

)

(233,001

)

CAPITAL AND RESERVES
Called up share capital 10 1,000 1,000
Retained earnings 11 (242,162 ) (234,001 )
SHAREHOLDERS' FUNDS (241,162 ) (233,001 )

The financial statements were approved by the director on 24 July 2020 and were signed by:





J Effron - Director


Fivepals UK Limited (Registered number: 09463575)
previously known as GoConcierge.net (UK) Limited

Statement of Changes in Equity
for the Year Ended 31 December 2019

Called up
share Retained Total
capital earnings equity
£    £    £   

Balance at 1 January 2018 1,000 (171,008 ) (170,008 )
Prior year adjustment - 140,443 140,443
As restated 1,000 (30,565 ) (29,565 )

Changes in equity
Deficit for the year - (203,436 ) (203,436 )
Total comprehensive income - (203,436 ) (203,436 )
Balance at 31 December 2018 1,000 (234,001 ) (233,001 )

Changes in equity
Deficit for the year - (8,161 ) (8,161 )
Total comprehensive income - (8,161 ) (8,161 )
Balance at 31 December 2019 1,000 (242,162 ) (241,162 )

Fivepals UK Limited (Registered number: 09463575)
previously known as GoConcierge.net (UK) Limited

Notes to the Financial Statements
for the Year Ended 31 December 2019

1. GOING CONCERN

The company has net liabilities of £241,162 as at 31 December 2019 (2018: net liabilities £233,001). The
Financial Statements have been prepared on the going concern basis as the director considers that adequate
support from the parent company and ultimate parent company will be provided in order for the company to meet
its ongoing financial commitments as they fall due for at least 12 months from the date of approval of the
Financial Statements.

The COVID-19 pandemic and the ensuing economic shutdown has not had a significant impact on the company's
operations. In response to the COVID-19 pandemic, the Directors have performed a robust analysis of forecast
future cash flows taking into account the potential impact on the business of possible future scenarios arising
from the impact of COVID-19. This analysis also considers the effectiveness of available measures to assist in
mitigating the impact.

Based on these assessments and having regard to the resources available to the entity, the Directors have
concluded that there is no material uncertainty and that they can continue to adopt the going concern basis in
preparing the accounts.

2. STATUTORY INFORMATION

Fivepals UK Limited is a private company, limited by shares , registered in England and Wales. The company's
registered number and registered office address can be found on the Company Information page.

3. ACCOUNTING POLICIES

Basis of preparing the financial statements
These financial statements have been prepared in accordance with Financial Reporting Standard 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

Financial Reporting Standard 102 - reduced disclosure exemptions
The company has taken advantage of the following disclosure exemptions in preparing these financial
statements, as permitted by FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of
Ireland":

the requirements of Section 4 Statement of Financial Position paragraph 4.12(a)(iv);
the requirements of Section 7 Statement of Cash Flows;
the requirement of Section 3 Financial Statement Presentation paragraph 3.17(d);
the requirements of Section 11 Financial Instruments paragraphs 11.41(b), 11.41(c), 11.41(e), 11.41(f),
11.42, 11.44, 11.45, 11.47, 11.48(a)(iii), 11.48(a)(iv), 11.48(b) and 11.48(c);
the requirements of Section 12 Other Financial Instruments paragraphs 12.26, 12.27, 12.29(a), 12.29(b) and
12.29A;
the requirement of Section 33 Related Party Disclosures paragraph 33.7.

Related party exemption
The company has taken advantage of exemption, under the terms of Financial Reporting Standard 102 'The
Financial Reporting Standard applicable in the UK and Republic of Ireland', not to disclose related party
transactions with wholly owned subsidiaries within the group.

Turnover
Turnover comprises of a monthly fee pursuant to a transfer pricing agreement with the parent company whereby
revenue is recognised as related to expensed items over the period necessary to match the revenue on a
systematic basis to the costs it is intended to compensate.

Fivepals UK Limited (Registered number: 09463575)
previously known as GoConcierge.net (UK) Limited

Notes to the Financial Statements - continued
for the Year Ended 31 December 2019

3. ACCOUNTING POLICIES - continued

Financial instruments
The company has elected to apply the provisions of Section 11 'Basic Financial Instruments' and Section 12
'Other Financial Instruments Issues' of FRS 102 to all of its financial instruments.

Financial instruments are recognised in the company's balance sheet when the company becomes party to the
contractual provisions of the instrument.

Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is
a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to
realise the asset and settle the liability simultaneously.

Basic financial instruments
Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction
price including transaction costs and are subsequently carried at amortised cost using the effective interest
method unless the arrangement constitutes a financing transaction, where the transaction is measured at the
present value of the future receipts discounted at a market rate of interest. Financial assets classified as
receivable within one year are not amortised.

Classification of financial liabilities
Financial liabilities and equity instruments are classified according to the substance of the contractual
arrangements entered into. An equity instrument is any contract that evidences a residual interest in the assets of
the company after deducting all of its liabilities.

Basic financial liabilities
Basic financial liabilities, including creditors, bank loans, loans from fellow group companies and preference
shares that are classified as debt, are initially recognised at transaction price unless the arrangement constitutes a
financing transaction, where the debt instrument is measured at the present value of the future payments
discounted at a market rate of interest. Financial liabilities classified as payable within one year are not
amortised.

Debt instruments are subsequently carried at amortised cost, using the effective interest rate method.

Trade creditor are obligations to pay for goods or services that have been acquired in the ordinary course of
business from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or
less. If not, they are presented as non-current liabilities.Trade creditors are recognised initially at transaction
price and subsequently measured at amortised cost using the effective interest method.

Taxation
Taxation for the year comprises current and deferred tax. Tax is recognised in the Income Statement, except to
the extent that it relates to items recognised in other comprehensive income or directly in equity.

Current or deferred taxation assets and liabilities are not discounted.

Current tax is recognised at the amount of tax payable using the tax rates and laws that have been enacted or
substantively enacted by the balance sheet date.


Fivepals UK Limited (Registered number: 09463575)
previously known as GoConcierge.net (UK) Limited

Notes to the Financial Statements - continued
for the Year Ended 31 December 2019

3. ACCOUNTING POLICIES - continued
Deferred tax
Deferred tax is recognised in respect of all timing differences that have originated but not reversed at the balance
sheet date.

Timing differences arise from the inclusion of income and expenses in tax assessments in periods different from
those in which they are recognised in financial statements. Deferred tax is measured using tax rates and laws that
have been enacted or substantively enacted by the year end and that are expected to apply to the reversal of the
timing difference.

Unrelieved tax losses and other deferred tax assets are recognised only to the extent that it is probable that they
will be recovered against the reversal of deferred tax liabilities or other future taxable profits.

Pension costs and other post-retirement benefits
The company operates a defined contribution pension scheme. Contributions payable to the company's pension
scheme are charged to profit or loss in the period to which they relate.

4. EMPLOYEES AND DIRECTORS
31.12.19 31.12.18
£    £   
Wages and salaries 219,173 146,358
Social security costs 24,183 14,986
Other pension costs 4,419 2,040
247,775 163,384

The average number of employees during the year was as follows:
31.12.19 31.12.18

Sales & Marketing 2 2

31.12.19 31.12.18
£    £   
Director's remuneration - -

5. OPERATING LOSS

The operating loss is stated after charging:

31.12.19 31.12.18
£    £   
Foreign exchange differences 12,465 -

6. AUDITORS' REMUNERATION
31.12.19 31.12.18
£    £   
Fees payable to the company's auditors for the audit of the company's
financial statements

3,500

3,500

Fivepals UK Limited (Registered number: 09463575)
previously known as GoConcierge.net (UK) Limited

Notes to the Financial Statements - continued
for the Year Ended 31 December 2019

7. TAXATION

Analysis of the tax charge
No liability to UK corporation tax arose for the year ended 31 December 2019 nor for the year ended
31 December 2018.

8. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
31.12.19 31.12.18
£    £   
Amounts owed by group undertakings 18,660 -
VAT 534 141
19,194 141

9. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
31.12.19 31.12.18
£    £   
Trade creditors 690 -
Amounts owed to group undertakings 245,137 248,654
Social security and other taxes 9,204 6,875
Pension Fund 1,937 255
Accrued expenses 10,110 5,750
267,078 261,534

10. CALLED UP SHARE CAPITAL


Allotted, issued and fully paid:
Number: Class: Nominal 31.12.19 31.12.18
value: £    £   
1,000 Ordinary shares 1 1,000 1,000

11. RESERVES
Retained
earnings
£   

At 1 January 2019 (234,001 )
Deficit for the year (8,161 )
At 31 December 2019 (242,162 )

12. ULTIMATE CONTROLLING PARTY

The controlling party is Fivepals Inc.

The ultimate controlling party is Expedia Inc.

The principal office address: 104 West 27th Street, 6th Floor, New York, NY 10001, USA.

The ultimate controlling party address: 333, 108th Avenue Bellevue, Washington, WA 98004, USA